Shop Return & Exchange Policy

Last Updated: September 2025

Something didn’t work out? We want you to be happy with your purchase, which is why we offer a 21-day return and exchange policy. To be eligible for a return, your item(s) must be in their original packaging, unused/unworn, and in the same condition as when you purchased them, with all stickers and/or tags still attached. We reserve the right to refuse returns if an item has been used or damaged. To complete your return, we require a receipt or proof of purchase.

Please be aware that not all items are eligible for a return or exchange. The following items are considered final sale: plants, soil mixes, soil additives, fertilizer, plant food, seasonal items, sale items, local artisan products, and gift cards.

All other items, including apparel, planters, plant tools, grow lights, and select gifting items, may be exchanged or returned for store credit only.